Customer Service, Customer Support, Customer Experience
By Coursera
on Coursera
· Business
About This Course
Learn A-Z of customer service starting from empathy and emotional intelligence in customer service. Understand how to turn angry clients into happy ones, and just gain a better overall understand of how to handle every single customer support and customer service interaction. Also learn how to create a customer experience that delights clients and turns them into long-term customers.
Instructor
Customer Service
Frequently Asked Questions
How much does Customer Service, Customer Support, Customer Experience cost?
Customer Service, Customer Support, Customer Experience costs $49. Check the course page for current pricing and available discounts.
Who teaches Customer Service, Customer Support, Customer Experience?
Customer Service, Customer Support, Customer Experience is taught by Alex Genadinik, Alex Genadinik.
What skill level is Customer Service, Customer Support, Customer Experience for?
This course is designed for all levels learners.