Design Thinking: Discovery Tools
By Coursera
on Coursera
· Business
About This Course
Welcome Designers! In this course, you will learn to use the most important tools from the field of human-centered design to generate ideas: stakeholder mapping, journey mapping, personas, value-chain analysis, the job-to-be-done, ethnographic interviews, and more. Learn to connect with your customers on a human level, to get beyond what they say and observe what they do. Developed at the Darden School of Business at the University of Virginia, the courses sees a team of design experts join Jeanne Liedtka to explore some of these critical tools that will spark your creativity and help you discover more about your potential clients.
Instructor
Jeanne M. Liedtka
Frequently Asked Questions
How much does Design Thinking: Discovery Tools cost?
Visit the Design Thinking: Discovery Tools course page for current pricing and available discounts.
Who teaches Design Thinking: Discovery Tools?
Design Thinking: Discovery Tools is taught by Jeanne M. Liedtka, University of Virginia.
What skill level is Design Thinking: Discovery Tools for?
This course is designed for all levels learners.