Google Cloud Customer Care Fundamentals
By Coursera
on Coursera
· Technology
About This Course
This course will teach you how to get the most out of Google Cloud Support. You will learn about the different support services provided by Google Cloud Customer care, how to create and manage support cases, how to view known issues affecting Google Cloud services, and how to communicate effectively with Support Engineers. You will also learn about the different case priorities and Service Level Objectives (SLOs), increase your understanding around case status, and how to escalate a support case if necessary.
Instructor
Google Cloud
Frequently Asked Questions
How much does Google Cloud Customer Care Fundamentals cost?
Google Cloud Customer Care Fundamentals costs $49. Check the course page for current pricing and available discounts.
Who teaches Google Cloud Customer Care Fundamentals?
Google Cloud Customer Care Fundamentals is taught by Google Cloud, Google Cloud.
What skill level is Google Cloud Customer Care Fundamentals for?
This course is designed for beginner learners.