ITIL 4: Management Practices
By Coursera
on Coursera
· Technology
About This Course
To round out your experience with the ITIL framework, in this course, you'll explore seven key ITIL practices: continual improvement, service-level management, change enablement, incident management, service-request management, service desk, and problem management. You'll also explore other ITIL practices of note, including general management, service management, and technical management practices. This is the third and final course in a multi-course Specialization.
Instructor
Logical Operations
Frequently Asked Questions
How much does ITIL 4: Management Practices cost?
ITIL 4: Management Practices costs $49. Check the course page for current pricing and available discounts.
Who teaches ITIL 4: Management Practices?
ITIL 4: Management Practices is taught by Logical Operations, Logical Operations.
What skill level is ITIL 4: Management Practices for?
This course is designed for advanced learners.