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Professional Skills: Digital Communication

By Coursera on Coursera · Business
Price
$49

About This Course

Learn how to navigate emotional expression in digital spaces with confidence. This course equips professionals with actionable strategies to reduce miscommunication and strengthen digital connections. From texts and emails to video conferences and chat platforms, digital communication is part of daily professional life. Yet conveying and interpreting emotion in these spaces can be challenging. This self-paced course, led by Dr. Nicholas Proferes of ASU's School of Social and Behavioral Sciences, explores how to express, decode and manage emotion effectively in digital settings. Learners will explore the foundations of the communication process, examine the unique barriers and biases present in online platforms, and develop skills to overcome miscommunication with empathy and clarity.

Instructor

Arizona State University

Frequently Asked Questions

How much does Professional Skills: Digital Communication cost?
Professional Skills: Digital Communication costs $49. Check the course page for current pricing and available discounts.
Who teaches Professional Skills: Digital Communication?
Professional Skills: Digital Communication is taught by Arizona State University, Arizona State University.
What skill level is Professional Skills: Digital Communication for?
This course is designed for all levels learners.