Samsung Customer Care Essentials
By Coursera
on Coursera
· Technology
About This Course
Prepare to join a group of over 10,000 Samsung Mobile certified repair technicians in the U.S. who have gone through a training certification that equips them with the skills to conduct a mobile repair safely. Samsung has more than 1,000 Authorized Service Centers and service locations which is a care network that 75% of Americans have access to. This is an entry level course that will teach you the basics of Samsung Care that are needed to become a Samsung mobile repair technician or customer care representative.
Instructor
Amanda Harmon
Frequently Asked Questions
How much does Samsung Customer Care Essentials cost?
Visit the Samsung Customer Care Essentials course page for current pricing and available discounts.
Who teaches Samsung Customer Care Essentials?
Samsung Customer Care Essentials is taught by Amanda Harmon, Samsung.
What skill level is Samsung Customer Care Essentials for?
This course is designed for beginner learners.