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Understanding User Needs

By Coursera on Coursera · Design
Price
$49

About This Course

Designing effective interactive systems requires understanding the needs and capabilities of the people who will be using them. In this UX course we will focus on how to interact with users (or potential users) to understand what they need, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to UX design. Learners will be introduced to numerous techniques to gather data from and about users. This course is part of the User Experience (UX) Research and Design specialization offered on Coursera. What you'll learn: Find out what user needs assessments are, what qualitative research is, and how the two are related. Learn an end-to-end methodology for qualitative research that is suited for understanding user needs. The methodology includes knowledge of semi-structured interviews, in-situ observation, and affinity walls. Be exposed to good practices for conducting semi-structured interviews, in-situ observation, and affinity walls. Gain some experience with semi-structured interviews, in-situ observations, and affinity walls.

Instructor

University of Michigan

Frequently Asked Questions

How much does Understanding User Needs cost?
Understanding User Needs costs $49. Check the course page for current pricing and available discounts.
Who teaches Understanding User Needs?
Understanding User Needs is taught by University of Michigan, University of Michigan.
What skill level is Understanding User Needs for?
This course is designed for advanced learners.