Using Surveys To Improve Your Customer Service
By Coursera
on Coursera
· Business
About This Course
Learn how to create effective customer surveys to aid your customer service, how to technically put together a feedback form, and what kinds of questions can be most effective at getting you true insight about the experience of your customers. Also, about how to structure customer research initiatives so that your customer research methods match your business goals, and are ultimately effective.
Instructor
Alex Genadinik
Frequently Asked Questions
How much does Using Surveys To Improve Your Customer Service cost?
Using Surveys To Improve Your Customer Service costs $49. Check the course page for current pricing and available discounts.
Who teaches Using Surveys To Improve Your Customer Service?
Using Surveys To Improve Your Customer Service is taught by Alex Genadinik, Alex Genadinik.
What skill level is Using Surveys To Improve Your Customer Service for?
This course is designed for all levels learners.